Privacy Policy

Thrive together with Leigh-Anne - Life Coaching Policies

Data Protection Policy

I take the protection of your personal data seriously and comply with the UK GDPR and Data Protection Act 2018.

• Personal information collected includes your name, contact details, and relevant notes from coaching sessions.
• This information is used solely for providing coaching services and maintaining appropriate records.
• All digital records are stored securely on password-protected systems, and any physical notes are kept in locked storage.
• I will never share your personal data with third parties unless required by law or with your explicit written consent.
• You have the right to access, correct, or request deletion of your data at any time by contacting me directly.
• Data will be retained for up to 7 years after our last session for professional and legal record-keeping purposes.

Confidentiality Policy

Confidentiality is a cornerstone of the coaching relationship.

• All discussions, notes, and records of our sessions are kept strictly confidential.
• Information will only be disclosed to others with your explicit consent.
• There are a few legal exceptions to confidentiality, which include:
  • If there is a risk of serious harm to yourself or others
  • If disclosure is required by law (e.g., court order, safeguarding issue)
  • In such cases, I will aim to discuss the situation with you before taking any action.
  • I may discuss aspects of my work with a qualified supervisor to maintain professional standards, but your identity will remain anonymous.

Insurance Policy

Thrive Together with Leigh-Anne coaching practice is a fully insured business, holding:

• Professional Indemnity Insurance, which covers claims relating to professional advice or services.
• Public Liability Insurance, which provides cover for any incidents occurring during in-person sessions or events.

Insurance is provided by a reputable UK insurer, and documentation is available upon request.

Professional Conduct

• I adhere to the ethical standards and codes of practice set by professional coaching bodies such as the International Coaching Federation (ICF) or the Association for Coaching (AC).
• I am a registered, recognised member of the National Counselling and Psychotherapy Service (NCPS).
• Coaching is a collaborative process that supports your personal and professional growth but is not a substitute for therapy, counselling, or medical treatment.